> ## Documentation Index
> Fetch the complete documentation index at: https://developer.lulacommerce.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Get Incoming Orders
> Retrieve incoming orders for a specific store that are waiting for processing. This endpoint returns orders with their complete details including customer information, items, and fulfillment status.
This endpoint retrieves all incoming orders for a specified store. It includes comprehensive order details, customer information, order items, and fulfillment tracking information.
Incoming orders represent new orders that have been received from delivery platforms and are waiting for store confirmation and processing.
### Query Parameters
The unique identifier of the store to retrieve orders for
Filter orders by status. Common values: "incoming", "accepted", "completed", "cancelled"
### Response
Array of order objects with complete details
Unique order identifier
Order subtotal before taxes and fees
Tax amount for the order
Applied discount amount (null if no discount)
Total order price including tax
Order creation timestamp
Delivery platform name (e.g., "DoorDash", "UberEats")
Customer-provided special instructions
Store identifier for this order
Delivery platform's order number
Customer information
Customer's name
Customer's phone number
Phone country code (null if not provided)
Array of fulfillment tracking information
Fulfillment identifier
Timestamp when order was marked ready
Estimated delivery time
Current delivery status
Array of status change logs with timestamps and employee information
Array of items in the order
Order item identifier
Quantity ordered
Item-specific instructions
Price per item
Total price for this item
Product name
Product description
Product category
Complete item details including images, categories, and store item variations
### Response Example
```json theme={null}
[
{
"id": "8f40ba13-3290-496c-b08c-50e3110200d5",
"original_subtotal": "393.00",
"tax_amount": "9.77",
"discount": null,
"original_price": "393.13",
"createdAt": "2023-05-24T18:15:24.638Z",
"partner": "DoorDash",
"special_instructions": "",
"store_id": "449235c1-3d04-4519-998b-40d2a621e5e0",
"customer": {
"customer_name": "Lula D",
"contact_phone": "8559731040",
"phone_code": null
},
"fulfillments": [
{
"id": "5afe3291-c252-4e20-94f7-71d9c3587484",
"date_ready": "2023-05-24T18:18:26.992Z",
"estimated_date_delivered": "2023-05-24T18:31:14.618Z",
"fulfillmentStatus": {
"delivery_status_name": "completed"
},
"fulfillmentsLogs": [
{
"date_created": "2023-05-24T18:15:24.722Z",
"description": "DoorDash store mock order received",
"order_status_title": "Order received",
"employee": null
}
]
}
],
"orderItems": [
{
"id": "77aab9bd-5543-4783-8e37-d2e9a29a00cf",
"quantity": 3,
"store_item_price": "100.00",
"store_item_total_price": "300.00",
"store_item_name": "Test 123",
"store_item_category": "Candy"
}
]
}
]
```
Use this endpoint to build real-time order dashboards and notify staff when new orders arrive.
The fulfillments array contains detailed tracking information showing the complete order journey from receipt to delivery.