This endpoint provides controlled deletion of promotions with built-in safety mechanisms to prevent accidental loss of valuable marketing data and ensure minimal disruption to ongoing business operations.
Promotion deletion is a permanent action with significant business implications. The system implements multiple safety checks and offers archival options to protect against accidental data loss while maintaining operational integrity.
{ "deletion_reason": "Promotion was created in error and conflicts with existing campaign strategy. No customer usage has occurred.", "impact_acknowledgment": true, "alternative_actions_considered": [ { "action": "Pause promotion instead of deletion", "reason_rejected": "Promotion was never intended to be active and creates confusion in campaign management" }, { "action": "Modify promotion to align with strategy", "reason_rejected": "Core concept conflicts with brand guidelines and cannot be salvaged" } ], "data_retention_preferences": { "preserve_customer_usage_history": true, "preserve_performance_metrics": true, "preserve_financial_records": true, "anonymize_customer_data": false }}
{ "deletion_id": "del_promo_spring_001_20250420", "promotion_id": "promo_spring_001", "campaign_id": "1000010", "deletion_status": "completed", "safety_checks": { "active_usage_check": { "status": "passed", "current_active_users": 0, "pending_transactions": 0, "message": "No active usage detected" }, "dependency_check": { "status": "passed", "dependent_systems": [], "external_references": 0, "message": "No system dependencies found" }, "financial_impact_check": { "status": "warning", "total_revenue_impact": 18450.32, "outstanding_commitments": 0, "message": "Promotion generated significant revenue but no outstanding commitments" }, "compliance_check": { "status": "passed", "regulatory_requirements": "met", "data_retention_compliance": "compliant", "message": "All compliance requirements satisfied" } }, "archival_summary": { "archived_data_location": "archive://promotions/2025/spring_campaign/promo_spring_001", "archived_at": "2025-04-20T16:00:00.000Z", "archive_retention_period": "7 years", "recoverable_until": "2025-05-20T16:00:00.000Z" }, "impact_assessment": { "customers_affected": 189, "orders_impacted": 247, "revenue_impact": 18450.32, "analytics_impact": { "historical_reports": "preserved", "trend_analysis": "adjusted", "comparative_metrics": "normalized" } }, "alternative_recommendations": [ { "recommendation_type": "similar_promotion", "description": "Create a new seasonal promotion with similar discount structure but updated branding", "expected_outcome": "Maintain customer engagement while aligning with current strategy" }, { "recommendation_type": "customer_retention", "description": "Send targeted offers to customers who used the deleted promotion", "expected_outcome": "Minimize customer dissatisfaction from promotion removal" } ], "rollback_options": { "recovery_possible": true, "recovery_deadline": "2025-05-20T16:00:00.000Z", "recovery_limitations": [ "Some real-time metrics may need recalculation", "Customer-facing promotion codes will need regeneration", "Integration with external systems may require reactivation" ] }, "compliance_records": { "audit_log_entry": "audit_2025_04_20_promotion_deletion_001", "regulatory_notifications": [], "data_retention_compliance": { "customer_data": "preserved_as_required", "financial_records": "archived_per_policy", "analytics_data": "anonymized_and_retained" } }, "deleted_at": "2025-04-20T16:00:00.000Z", "deleted_by": "marketing_manager_002", "deletion_method": "archive_delete"}
Deletion Methods Explained
Soft Delete
Promotion marked as deleted but data remains in active database
Can be easily recovered without data loss
Continues to appear in some administrative interfaces
Recommended for temporary removal or accidental deletions
Archive Delete
Promotion data moved to secure archival storage
Active database cleaned of promotion references
Requires archive recovery process to restore
Balances data protection with system performance
Hard Delete
Complete removal of promotion data from all systems
Cannot be recovered once completed
Only recommended for test data or invalid promotions
Requires special authorization and safety overrides
Recovery Window: Deleted promotions can typically be recovered within 30 days using archived data. After this period, recovery may require special procedures or may not be possible.
Best Practice: Before deleting promotions with significant usage history, consider deactivating them instead. This preserves data integrity while removing them from active use.
{ "error": "Cannot delete active promotion", "message": "Promotion has 15 customers currently using codes and 3 pending transactions", "code": "ACTIVE_USAGE_DETECTED", "details": { "active_users": 15, "pending_transactions": 3, "suggested_action": "Deactivate promotion and wait for usage completion" }}
Safety Check Failure
Copy
{ "error": "Safety check failed", "message": "Promotion has system dependencies that prevent deletion", "code": "SAFETY_CHECK_FAILED", "failed_checks": [ "dependency_check", "financial_impact_check" ]}
High-Impact Deletions: Promotions with significant customer usage, revenue impact, or system dependencies require additional approvals and may be blocked from immediate deletion.