This endpoint retrieves all incoming orders for a specified store. It includes comprehensive order details, customer information, order items, and fulfillment tracking information.
Incoming orders represent new orders that have been received from delivery platforms and are waiting for store confirmation and processing.
Query Parameters
The unique identifier of the store to retrieve orders for
status
string
default: "completed"
Filter orders by status. Common values: “incoming”, “accepted”, “completed”, “cancelled”
Response
Array of order objects with complete details Order subtotal before taxes and fees
Applied discount amount (null if no discount)
Total order price including tax
Delivery platform name (e.g., “DoorDash”, “UberEats”)
Customer-provided special instructions
Store identifier for this order
Delivery platform’s order number
Customer information Phone country code (null if not provided)
Array of fulfillment tracking information Timestamp when order was marked ready
Array of status change logs with timestamps and employee information
Array of items in the order Item-specific instructions
Total price for this item
Complete item details including images, categories, and store item variations
Response Example
[
{
"id" : "8f40ba13-3290-496c-b08c-50e3110200d5" ,
"original_subtotal" : "393.00" ,
"tax_amount" : "9.77" ,
"discount" : null ,
"original_price" : "393.13" ,
"createdAt" : "2023-05-24T18:15:24.638Z" ,
"partner" : "DoorDash" ,
"special_instructions" : "" ,
"store_id" : "449235c1-3d04-4519-998b-40d2a621e5e0" ,
"customer" : {
"customer_name" : "Lula D" ,
"contact_phone" : "8559731040" ,
"phone_code" : null
},
"fulfillments" : [
{
"id" : "5afe3291-c252-4e20-94f7-71d9c3587484" ,
"date_ready" : "2023-05-24T18:18:26.992Z" ,
"estimated_date_delivered" : "2023-05-24T18:31:14.618Z" ,
"fulfillmentStatus" : {
"delivery_status_name" : "completed"
},
"fulfillmentsLogs" : [
{
"date_created" : "2023-05-24T18:15:24.722Z" ,
"description" : "DoorDash store mock order received" ,
"order_status_title" : "Order received" ,
"employee" : null
}
]
}
],
"orderItems" : [
{
"id" : "77aab9bd-5543-4783-8e37-d2e9a29a00cf" ,
"quantity" : 3 ,
"store_item_price" : "100.00" ,
"store_item_total_price" : "300.00" ,
"store_item_name" : "Test 123" ,
"store_item_category" : "Candy"
}
]
}
]
Use this endpoint to build real-time order dashboards and notify staff when new orders arrive.
The fulfillments array contains detailed tracking information showing the complete order journey from receipt to delivery.