GET
{orders_api_base_url}
/
orders
/
{
  "orders": [
    {
      "id": "<string>",
      "original_subtotal": "<string>",
      "tax_amount": "<string>",
      "discount": "<string>",
      "original_price": "<string>",
      "createdAt": "<string>",
      "partner": "<string>",
      "special_instructions": "<string>",
      "store_id": "<string>",
      "dsp_order_number": "<string>",
      "customer": {
        "customer_name": "<string>",
        "contact_phone": "<string>",
        "phone_code": "<string>"
      },
      "fulfillments": [
        {
          "id": "<string>",
          "date_ready": "<string>",
          "estimated_date_delivered": "<string>",
          "fulfillmentStatus": {
            "delivery_status_name": "<string>"
          },
          "fulfillmentsLogs": [
            {}
          ]
        }
      ],
      "orderItems": [
        {
          "id": "<string>",
          "quantity": 123,
          "special_instructions": "<string>",
          "store_item_price": "<string>",
          "store_item_total_price": "<string>",
          "store_item_name": "<string>",
          "store_item_description": "<string>",
          "store_item_category": "<string>",
          "item": {}
        }
      ]
    }
  ]
}
This endpoint retrieves all incoming orders for a specified store. It includes comprehensive order details, customer information, order items, and fulfillment tracking information.
Incoming orders represent new orders that have been received from delivery platforms and are waiting for store confirmation and processing.

​
Query Parameters

​
store_id
string
required
The unique identifier of the store to retrieve orders for
​
status
string
default:"completed"
Filter orders by status. Common values: “incoming”, “accepted”, “completed”, “cancelled”

​
Response

​
orders
array
Array of order objects with complete details

​
Response Example

[
  {
    "id": "8f40ba13-3290-496c-b08c-50e3110200d5",
    "original_subtotal": "393.00",
    "tax_amount": "9.77",
    "discount": null,
    "original_price": "393.13",
    "createdAt": "2023-05-24T18:15:24.638Z",
    "partner": "DoorDash",
    "special_instructions": "",
    "store_id": "449235c1-3d04-4519-998b-40d2a621e5e0",
    "customer": {
      "customer_name": "Lula D",
      "contact_phone": "8559731040",
      "phone_code": null
    },
    "fulfillments": [
      {
        "id": "5afe3291-c252-4e20-94f7-71d9c3587484",
        "date_ready": "2023-05-24T18:18:26.992Z",
        "estimated_date_delivered": "2023-05-24T18:31:14.618Z",
        "fulfillmentStatus": {
          "delivery_status_name": "completed"
        },
        "fulfillmentsLogs": [
          {
            "date_created": "2023-05-24T18:15:24.722Z",
            "description": "DoorDash store mock order received",
            "order_status_title": "Order received",
            "employee": null
          }
        ]
      }
    ],
    "orderItems": [
      {
        "id": "77aab9bd-5543-4783-8e37-d2e9a29a00cf",
        "quantity": 3,
        "store_item_price": "100.00",
        "store_item_total_price": "300.00",
        "store_item_name": "Test 123",
        "store_item_category": "Candy"
      }
    ]
  }
]
Use this endpoint to build real-time order dashboards and notify staff when new orders arrive.
The fulfillments array contains detailed tracking information showing the complete order journey from receipt to delivery.