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GET
{orders_api_base_url}
/
orders
/
details
/
{
  "order": {
    "id": "<string>",
    "original_subtotal": "<string>",
    "tax_amount": "<string>",
    "discount": "<string>",
    "original_price": "<string>",
    "price": "<string>",
    "final_price": "<string>",
    "createdAt": "<string>",
    "partner": "<string>",
    "special_instructions": "<string>",
    "exclude_allergens_items": "<string>",
    "is_include_disposables": true,
    "store_id": "<string>",
    "order_id": "<string>",
    "dsp_order_number": "<string>",
    "customer": {
      "customer_name": "<string>",
      "contact_phone": "<string>",
      "phone_code": "<string>"
    },
    "fulfillments": [
      {
        "id": "<string>",
        "quantity": 123,
        "date_ready": "<string>",
        "createdAt": "<string>",
        "estimated_date_delivered": "<string>",
        "fulfillmentStatus": {
          "delivery_status_name": "<string>"
        },
        "fulfillmentsLogs": [
          {}
        ]
      }
    ],
    "orderItems": [
      {
        "id": "<string>",
        "quantity": 123,
        "special_instructions": "<string>",
        "store_item_price": "<string>",
        "store_item_total_price": "<string>",
        "store_item_name": "<string>",
        "store_item_description": "<string>",
        "store_item_category": "<string>",
        "item": {}
      }
    ]
  }
}
This endpoint provides complete details for a specific order, including comprehensive item information, customer details, full fulfillment tracking, and detailed order history. This is ideal for order investigation, customer service, and detailed order management.
This endpoint returns the most comprehensive order information available, including complete fulfillment logs and detailed item specifications.

​
Query Parameters

​
store_id
string
required
The unique identifier of the store
​
order_id
string
required
The unique identifier of the order to retrieve details for

​
Response

​
order
object
Complete order object with all details

​
Response Example

{
  "id": "35d18f08-6d54-421d-9476-8cef629111bc",
  "original_subtotal": "41.00",
  "tax_amount": "0.02",
  "discount": null,
  "original_price": "41.02",
  "price": "0.20",
  "final_price": "0.20",
  "createdAt": "2023-03-08T12:25:07.433Z",
  "partner": "UberEats",
  "special_instructions": "Packing should be good.",
  "exclude_allergens_items": null,
  "is_include_disposables": false,
  "store_id": "449235c1-3d04-4519-998b-40d2a621e5e0",
  "order_id": "b40e29e9-3933-4aa4-8504-66278396955a",
  "dsp_order_number": "",
  "customer": {
    "customer_name": "Lula D.",
    "contact_phone": "+1 312-766-6835",
    "phone_code": null
  },
  "fulfillments": [
    {
      "id": "f60a1ebf-c9fd-4c5a-b25f-db5f59e03851",
      "quantity": null,
      "date_ready": "2023-04-04T22:10:33.233Z",
      "createdAt": "2023-03-08T12:25:10.551Z",
      "estimated_date_delivered": "2023-03-08T12:25:10.246Z",
      "fulfillmentStatus": {
        "delivery_status_name": "denied"
      },
      "fulfillmentsLogs": [
        {
          "date_created": "2023-03-08T12:25:10.861Z",
          "description": "UberEats store mock order received",
          "order_status_title": "Order received",
          "employee": {
            "id": "870a05c1-bbbf-48ab-a757-e28ae0a2b2a8",
            "first_name": "Philip Tribe",
            "last_name": "LA"
          }
        }
      ]
    }
  ],
  "orderItems": [
    {
      "id": "7fbe2819-5bc6-4340-8dfe-a5605272a32b",
      "quantity": 1,
      "special_instructions": "Cancel this order if this item is not available.",
      "store_item_price": "1.00",
      "store_item_total_price": "1.00",
      "store_item_name": "Jumbo Ring Pop - 1",
      "store_item_description": "Jumbo Ring Pop",
      "store_item_category": "Others",
      "item": {
        "images": [""],
        "name": "Jumbo Ring Pop",
        "description": "Jumbo Ring Pop",
        "upc": "4111626331",
        "categories": [
          {
            "id": "12bd6794-a17a-48a2-9a14-64c44a20c232",
            "name": "Others"
          }
        ]
      }
    }
  ]
}
Use this endpoint for customer service inquiries, order investigations, and when you need complete order context for decision-making.
The fulfillmentsLogs provide a complete audit trail showing exactly what happened to the order and when, including which employee performed each action.
Notice that price differences between original_price and final_price may indicate order modifications or issues that required price adjustments.
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