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GET
Get Onboarding by Store ID
This endpoint retrieves detailed onboarding and operational status for a specific store. It’s particularly useful for checking the current state of a store’s onboarding process and its operational status across delivery platforms.

Path Parameters

string
required
The unique identifier of the store to retrieve onboarding status for

Query Parameters

string
required
Current local date and time for the store’s timezoneFormat: “MMM DD YYYY HH:mm:ss”Example: “Nov 15 2024 03:46:34”

Response

string
Any current pause reason affecting all platforms
boolean
Overall store closure status across all platforms
boolean
Alternative closure status indicator
array
Array of UberEats store status objects
array
Array of DoorDash store status objects
array
Array of GrubHub store status objects

Response Example

Onboarding Status Interpretation

status
All platforms show success: true and is_open: true
Store is fully operational and accepting orders
status
Some platforms are online while others are offline
May indicate incomplete setup or platform-specific issues
status
Platforms show success: false or error descriptions
Requires investigation and resolution before going live
status
Platforms may be offline due to scheduled hours or temporary pauses
Check end_time fields to see if status will change automatically

Use Cases

use-case
Verify that store onboarding completed successfully across all platforms
Essential checkpoint after initiating onboarding process
use-case
Regular monitoring of store availability and platform health
Set up automated monitoring to detect issues quickly
use-case
Investigate why a store might not be receiving orders
Offline platforms won’t generate orders
use-case
Building dashboards to show current store operational status
Real-time data suitable for monitoring interfaces
Real-time Status: This endpoint provides real-time status information directly from delivery partner systems, ensuring accuracy for operational decisions.
Timezone Awareness: The current_local_date parameter ensures status checks account for the store’s local timezone, which is important for schedule-based operations.