Skip to main content

​
Integrations Overview

Lula connects your stores to major delivery channels so you can manage one catalog and menu and sell everywhere. Below is a high-level view of what each integration supports. Details vary by partner and region, but the workflows are similar.
With Lula’s unified approach, you configure once and reach customers across all major platforms without managing multiple integrations separately.

​
Delivery Channel Integrations

​
DoorDash
integration
Complete marketplace integration with full feature support
  • Menu sync: Publish items, prices, and availability
  • Store settings: Hours, tax, and fees alignment
  • Orders: Receive, accept, cancel, and update status
  • Inventory: Mark items or modifiers out of stock
Most comprehensive integration with real-time inventory management
​
Uber Eats
integration
Full-featured integration with advanced menu management
  • Menu sync: Categories, items, options, and pricing
  • Store settings: Hours and service availability
  • Orders: Receive, accept, cancel, and update status
  • Inventory: Item availability updates
Supports complex menu structures with modifiers and variants
​
Grubhub
integration
Streamlined integration for essential operations
  • Menu sync: Items, pricing, and schedules
  • Store settings: Service hours
  • Orders: Receive, accept, cancel, and update status
Reliable integration with focus on core functionality
​
Postmates/Uber
integration
Unified under Uber Eats platform
  • Seamless transition from legacy Postmates integration
  • All Uber Eats features available
Legacy Postmates accounts migrated to Uber Eats

​
Lula Direct Platform

Lula’s direct-to-consumer experience for your website or app. Use it to offer delivery or pickup without a marketplace middleman.

Embedded Storefronts

White-label ordering experience
  • Customizable branding and styling
  • Mobile-responsive design
  • Seamless checkout process

Developer SDKs

Build custom experiences
  • JavaScript/React components
  • Mobile app integration
  • API-first architecture
​
Unified Catalog
feature
Catalog and pricing from LulaSame products, prices, and availability as delivery channels
Ensures consistency across all customer touchpoints
​
Order Management
feature
Orders and status updates flow through the same queueUnified order management regardless of channel origin
Reduces operational complexity with single order interface
​
Payment Processing
feature
Integrated payment solutionsSupport for major payment providers and methods
Secure, PCI-compliant payment processing built-in

​
Third-Party Platform Integrations

Inventory & Back Office

POS and Inventory Systems
  • PDI Technologies
  • SSCS Back-Office System
  • ADD Systems
  • Conexxus Standards

Payment Processors

Secure Payment Solutions
  • Stripe
  • Square
  • PayPal
  • Amazon Pay

Additional Channels

Expanding Marketplace
  • Amazon delivery services
  • Regional delivery platforms
  • Custom API integrations

​
Integration Workflow

Understanding the integration process helps you plan your rollout effectively:
1

Channel Selection

Decide which channels to enable per storeConsider your target market, delivery zones, and customer preferences.
2

Configuration

Confirm your pricing, taxes, and feesEnsure consistent pricing strategy across all channels.
3

Catalog Setup

Load products and build your menus in LulaImport existing catalog or create new menu structure.
4

Channel Connection

Connect your channels with your Lula representativeOur team handles technical setup and credential management.
5

Menu Validation

Publish and validate menus in each marketplaceReview menu appearance and pricing across all platforms.
6

Testing

Place one test order per channel and confirm fulfillmentEnd-to-end testing ensures smooth operations before launch.
Need help choosing channels or designing your rollout? We’re happy to advise based on what we see across the industry.

​
Integration Capabilities by Category

​
Menu Management
capability
Centralized menu control across all platforms
  • Real-time menu synchronization
  • Platform-specific customizations
  • Scheduled menu changes
  • Bulk menu operations
Changes made once in Lula propagate to all connected channels
​
Order Processing
capability
Unified order management system
  • Real-time order reception
  • Automated order acknowledgment
  • Status update propagation
  • Cancellation handling
Single interface for orders from all channels
​
Inventory Control
capability
Real-time inventory synchronization
  • Item availability updates
  • Modifier stock management
  • Automatic out-of-stock handling
  • Inventory level monitoring
Prevents overselling across all platforms
​
Financial Management
capability
Consolidated financial operations
  • Unified reporting across channels
  • Commission and fee tracking
  • Tax calculation and compliance
  • Settlement reconciliation
Financial data aggregated for simplified accounting

​
API Integration Options

For businesses requiring custom integrations or advanced functionality:

RESTful APIs

Full-featured REST APIs
  • Complete CRUD operations
  • Real-time data access
  • Webhook notifications
  • Comprehensive documentation

Bulk Operations

Efficient bulk data management
  • CSV/JSON file uploads
  • Batch processing
  • Data validation
  • Import/export tools

​
Integration Support

Technical Documentation

Comprehensive API reference and integration guides

Partner Program

Work with our team to build seamless integrations

Developer Resources

SDKs, testing environments, and technical support

​
Getting Started with Integrations

1

Assess Your Needs

Evaluate which integrations will benefit your business mostConsider your current channels, customer base, and growth plans.
2

Contact Lula

Reach out to our integration teamWe’ll help you design the optimal integration strategy.
3

Implementation

Follow the integration checklistOur team guides you through each step of the process.
Ready to integrate? Contact your Lula representative to start connecting your preferred channels and platforms. Our integration specialists will ensure a smooth setup process tailored to your business needs.

​
Performance and Reliability

​
Sync Speed
metric
Menu updates propagate within 5-15 minutes across channels
Sync times vary by platform processing speeds
​
Order Processing
metric
Orders received and processed in real-time (under 5 seconds)
Fast order processing ensures quick customer confirmation
​
Uptime
metric
99.9% integration uptime with automatic failover
Resilient connections maintain service during partner outages
​
Error Handling
metric
Automatic retry logic for failed operations
Smart retry mechanisms prevent data loss
Questions about specific integrations? Our technical team can provide detailed information about platform-specific features, limitations, and best practices. Contact us for integration consultation.
⌘I