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Lula at a glance

Lula Commerce sits between your stores and every delivery channel, acting as a single source of truth for products, menus, and orders. You manage items and pricing once in Lula; we publish consistent data everywhere and consolidate activity back into one place.

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Core components

  • Catalog service: stores products, prices, inventory, and attributes
  • Menu service: builds store‑specific menus, schedules, and availability windows
  • Orders service: receives, acknowledges, and tracks orders end‑to‑end
  • Campaigns & promotions: applies discounts and offers across channels
  • Connectors: synchronize menus and orders with DoorDash, Uber Eats, Grubhub, and LulaDirect
  • Webhooks & notifications: push updates to your systems in real time
  • Reporting: combines data from all channels for performance insights

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Typical data flow

  1. Ingest products via CSV/JSON or API
  2. Create or update menus and schedules per store
  3. Lula publishes menus to connected channels
  4. Customers place orders on a marketplace or via LulaDirect
  5. Orders flow into Lula; you accept and fulfill from a single queue
  6. Status updates and receipts are propagated back to the channel

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Security at a glance

  • Encryption in transit using TLS
  • Data access controlled by role‑based permissions
  • Scoped API keys for server‑to‑server integrations
  • Least‑privilege access for internal operations
  • Optional IP allowlisting on request
Lula follows industry best practices for protecting data. If you need a security review or have a questionnaire, contact your Lula representative.

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Reliability and scale

  • Built to support retailers from single stores to large chains
  • Resilient connectors to handle upstream rate limits and retries
  • Health monitoring and alerting across all integrations
If you are planning a high‑volume launch or migration, let us know so we can align capacity and support.